Customer Service Information
- Phone: 1-800-672-2472
Online: help.visaliatimesdelta.com Hours of Operation
Monday - Friday: 8:00am - 5:00pm
Saturday: 7:00am - 11:00am
Sunday: 7:00am - 11:00am
Claims: All claims must be filed within one year. You must bring any claim against Citizen Times within one year of the date you could first bring the claim. If you fail to file your claim against Citizen Times within one year, the claim is permanently barred.
Limitation of Liability:You can recover from The Asheville Citizen Times and its affiliates, resellers, distributors, and vendors only direct damages up to an amount equal to the amount you pay for your subscription for one month. You cannot recover any other damages, including consequential, lost profits, special, indirect, incidental, or punitive damages. The limitations and exclusions apply to anything related to all claims against The Asheville Citizen Times, including but not limited to claims related to this agreement, The Asheville Citizen Times, or citizen-times.com. The limitations and exclusions also apply if this remedy does not fully compensate you for any losses or fails of its essential purpose or if The Asheville Citizen Times knew or should have known about the possibility of the damages. This provision applies to all claims that arise under, in connection with, or relate to this agreement or your subscription; that arose under, in connection with, or relate to any previous agreement or subscription or that otherwise arose before these terms went into effect; or that may arise in connection with or after or otherwise relate to the termination of this agreement or your subscription.
Waiver of Class Actions: You and the The Asheville Citizen Times agree that each party may bring disputes against the other party only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding, including, without limitation, a federal or state class action lawsuit. However, nothing in this limits your right or the The Asheville Citizen Times right to bring a lawsuit against each other as an individual plaintiff. This provision applies to all claims that arise under, in connection with, or relate to this agreement or your subscription; that arose under, in connection with, or relate to any previous agreement or subscription or that otherwise arose before these terms went into effect; or that may arise in connection with or after or otherwise relate to the termination of this agreement or your subscription.
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